Orders and Payment
Indulge someone special with their choice of beautiful designer lingerie. There are two types of Gift Cards to choose from:
Buy a Gift Card or e-Gift Card
- Hover your mouse over Gifts at the top of your screen;
- Select Gift Cards;
- Find your preferred Gift Card type
- Enter your Gift Card amount, the recipient's details and your message to them;
- Add to Shopping Bag and complete checkout when ready.
Redeem your Gift Card or e-Gift Card
- Click Shopping Bag on the top right corner of your screen;
- Click Checkout;
- Under Payment Details select I would like to use a Gift Card and enter your card code;
- Click Apply.
Alternatively, you can use your gift card in-store at the counter to pay for items. If your purchases cost more than the value of your gift card, you only pay the difference. (Note: E-Cards cannot be used in-store)
Check your Gift Card or e-Gift Card Balance
- Hover your mouse over Help;
- Select Gift Card Balance;
- Enter your Gift Card or e-Gift Card number;
- Complete the security test shown on your screen;
- Select Check Gift Card Balance.
If you're in one of our stores, our staff can check your Gift Card balance for you.
Customer Service can assist you with a balance enquiry for an e-Gift Card. Unfortunately this service it not available for Ezi-Pay Gift Cards (New Zealand customer only).
Information for Ezi-Pay customers (New Zealand only)
Our EziPay Gift Cards may only be redeemed in New Zealand in-store at the moment. We apologise for any inconvenience this may cause.