Orders and Payment

Change or Cancel My Order

Unfortunately we aren't able to make any amendments to your order after it has been placed. We may be able cancel and refund your order if you are able to contact us before your order is picked in our Warehouse. Here's how:

  1. Log in to your account
  2. View My Orders
  3. Select View, and note your order details
  4. Contact customer service to discuss

Your orders are dispatched ASAP so we can't always guarantee your order can be cancelled by customer service, but we have a generous returns and exchanges policy in place.

Need more information? Contact us.