Terms and Conditions

Terms and Conditions for the Use of this Website

Introduction

This website is owned and operated by Bendon Ltd (known together with its directors and employees as "we", "our" or "us") and we are the supplier of the goods featured. The use of this website is governed by the policies, terms and conditions (the “terms”) set forth below.

You should only access and use this website once you have read, accepted, and agreed to comply with the terms. Your use of this website including for the purposes of placing an order, registering an account or signing up to receive our emails is deemed to be your acceptance of the terms. If you do not agree with any of the terms, do not access or use this website.

These terms shall supersede any subsequent terms or conditions included with any purchase order, whether or not those terms or conditions are signed by us.


Current Promotions

End Of Season Sale

The End of Season Sale is available on selected styles only at Bendon Lingerie stores and online at www.bendonlingerie.com. Men's 4 for $50 briefs or trunks and Women's 3 for $25 briefs is on selected styles only and cannot be used in conjunction with any offer. The promo is valid from 2/07/2020 and ends 15/07/2020. Offer excludes Outlet Stores and Outlet products online and full priced items. Bendon reserves the right to change or cancel the promotion at any time. This promotion cannot be applied to a transaction that has already been completed and can't be used in conjunction with any other promotions, offers, multibuys or discounts. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Favourite / Most Loved Bras Sale

The offer of spend $60 and receive a free Heidi Klum Solutions Wash bag valued at $9.95 is valid for all purchases over $60 from Tuesday 4th June 2020 to Tuesday 17th June 2020 online at bendonlingerie.com and in Bendon Lingerie stores while stocks last. The Heidi Klum Wash bag must be added to your shopping cart at the time of check-out. The value of the Heidi Klum Wash bag is removed automatically if your order is equal or greater than $60. The offer of the free Wash bag is applicable to any purchase over $60 . The free Wash bag does not apply to the purchase of Gift Vouchers or Gift Cards. Sale is for 30% off full priced items only and is online at www.bendonlingerie.com and in Bendon Lingerie Retail Stores. It is valid from 4/06/2020 and ends 17/06/2020. Use code: TAKE30 to apply. The offer excludes Outlet Stores and Outlet products online. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers, multibuys or discounts. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details. The Your Favourite Bras sale is on selected styles only at Bendon Lingerie stores and online at www.bendonlingerie.com. The promo is valid from 2/06/2020 and ends 17/06/2020. Offer excludes Outlet Stores and Outlet products online and full priced items. Bendon reserves the right to change or cancel the promotion at any time. This promotion cannot be applied to a transaction that has already been completed and can't be used in conjunction with any other promotions, offers, multibuys or discounts. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

The Amazing $15 Bra Sale - Outlet

The Amazing $15 Bra Sale is on selected styles only and is valid online at Bendon Lingerie Outlet stores and Bendon outlet online at www.bendon.com/outlet. It is valid from 10/06/2020 and ends 23/06/2020. The offer excludes Bendon Lingerie Stores, Bendon Lingerie products online, gift vouchers and gift cards. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers or discounts or to a purchase that is made after the promotional period ends. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

TERMS AND CONDITIONS FOR BENDON QUEEN’S BIRTHDAY GIVEAWAY SOCIAL MEDIA PROMOTION

TERMS AND CONDITIONS FOR BENDON QUEEN’S BIRTHDAY GIVEAWAY SOCIAL MEDIA PROMOTION 1. Information on how to enter and prizes forms part of these Terms and Conditions. Participation in this “Bendon Queen’s Birthday Giveaway” Social Media Promotion (“Promotion”) is deemed acceptance of these Terms and Conditions. WHO CAN ENTER? 2. Subject to condition 3, this Promotion is only open to Australian and New Zealand residents aged 18 years or over. 3. The following are ineligible: (i) employees of the Promoter or any of the Promoter’s agencies or suppliers that are associated with the Promotion; (ii) the spouse, defacto spouse, parent, child or sibling (whether natural or by adoption) of an excluded employee; and (iii) any person who the Promoter has previously notified is not permitted to enter the Promoter’s promotions. PROMOTION PERIOD 4. This Promotion commences at 9.30am Friday 29 May 2020 NZDT (New Zealand Daylight Time) and ends at 11:59pm on Monday 1 June 2020 AEDT (Australian Eastern Daylight Time). (“Promotion Period”). Entries received after this closing time will not be eligible for entry. HOW TO ENTER 5. The Promotion will be conducted on the following Facebook page: https://www.facebook.com/BendonLingerieStores/ (“Participating Pages”). 6. To receive an entry in this Promotion, eligible individuals must, during the Promotion Period, undertake the following in the comments of the post: Tell us in 25 words or under how you celebrated a special birthday, anniversary or milestone over the self-isolation or lockdown period. JUDGING DETAILS 7. There will be 1 x prize winner judged from entries received over the 4 day promotional period for the participating Facebook Page. All valid entries received during the Promotion Period will be judged on their merit and the eligible entrant who submitted the entry judged to be the most inventive and creative received during the Promotion Period will win the prize. The judging will take place at the registered office of the Promoter on the following date: Tuesday 2 June 2020. The Promoter reserves the right to draw reserves in case of an invalid entry or invalid entrant. INVALID ENTRIES 8. The following entries are not valid entries for the purpose of the Promotion: (a) Comments posted on Facebook outside of the promotional period. (b) Any comments which are inappropriate or could cause offence. WINNER NOTIFICATION 10. The provisional winner of the Promotion will be notified by a reply to their Facebook comment on our post and a direct message within two (2) business days of judging. The provisional winner will only be deemed a winner once verified by the Promoter. The winner must respond to this comment no later than Friday 5 June 2020. PRIZES 11. 1 x Pleasure State Verona Robe NZ RRP $199.95, 1 x Pleasure State Verona Camisole NZ RRP $99.95, 1 x Pleasure State Verona Short NZ RRP $79.95. Items available in sizes S – L. CLAIMING 12. i) The winners must verify their entry, and confirm that they meet the Terms and Conditions of this Promotion with the Promoter. Once the winner is determined the most appropriate method of claiming will be determined. ii) Sizes of the final prize items will be determined after consultation with the winner. GENERAL 13. This promotion is in no way sponsored or endorsed by Facebook. 14. Incomplete, indecipherable or illegible entries will be deemed invalid. 15. The Promoter takes no responsibility for lost or late entries. 16. The Promoter’s decision is final on all matters related to this Promotion and no correspondence will be entered into. 17. The Promoter reserves the right to refuse to award any prize to any entrant who the Promoter (in its sole discretion) believes has violated the terms and conditions or gained an unfair advantage in participating in the Promotion or won using fraudulent means. 18. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash. 19. If the prize is a Bendon Lingerie Gift Card then the gift card terms and conditions will also apply. 20. The Promoter will not be liable for any prizes that are lost, stolen or damaged and will not replace them. 21. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 22. If for any reason this Promotion is not capable of running as planned by reason of (including, but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Promotion or for any other reason then the Promoter may elect to cancel, terminate, modify or suspend the Promotion. The Promoter reserves the right in its sole discretion to disqualify any entrant who tampers with the entry process. 23. The winners take the prizes at entirely their own risk and indemnify the Promoter and any Suppliers associated with this Promotion in respect of any claim for accident, injury, property damage or loss of life that may incur in connection with the prizes. 24. The Promoter and any Suppliers associated with this Promotion will not be liable for any damage or loss (including but not limited to indirect or consequential loss) arising from personal injury or death or loss, or damage to property which is suffered or sustained in connection with any prize, except to the extent that liability cannot be excluded by law. Nothing is intended to restrict, exclude or modify customers’ rights at law against the Promoter or retailers. 25. These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and Australia and shall be subject to the exclusive jurisdiction of New Zealand and Australian Courts. PRIVACY 26. The Promoter's Privacy Policy (available on the Promoter's website, bendonlingerie.com, and updated from time to time by publishing an updated version on that website) and these terms and conditions govern the collection, use and disclosure of your personal information by us. You agree that the Promoter may collect, use and disclose your personal information in accordance with the Promoter's Privacy Policy. 27. If an entrant is already a member of our mailing list, they will continue to receive communications as normal. 28. Entrants may ‘unsubscribe’ from communications at any time following the Promotion – please refer to our Privacy Policy at bendonlingerie.com for information. 29. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome). PROMOTER DETAILS 30. Bendon Limited is the Promoter of this Promotion located at 8 Airpark Drive, Airport Oaks 2022, Auckland, New Zealand.

Big Brand Sale 30-60% off selected styles

Big Brand Sale is for 30-60% off selected styles, prices as marked and is valid online at www.bendonlingerie.com and in Bendon Lingerie Retail Stores. The $50 Heidi Klum Swimwear offer applies to Heidi Klum branded swimwear only, prices are as marked. The Womens briefs 3 for $25 is a bundle offer and is valid on selected styles the bundle offer will be calculated at checkout. The Men’s briefs 4 for $50 is a bundle offer and is valid on selected styles the bundle offer will be calculated at checkout. The offer excludes Outlet Stores and Outlet products online. The offer is valid from 14/05/2020 and ends 27/05/2020. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions or to a purchase that is made after the promotional period ends. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Up to 80% Off Outlet Sale

Offer valid from Thursday 14th May 2020 to Wednesday 27th May 2020 in Bendon Outlet stores only and the online at www.bendonlingerie.com/outlet. It excludes the Bendon Lingerie Retail stores and www.bendonlingerie.com. Discount is from 30 - 80% across selected styles, prices will be marked. The Womens briefs 3 for $25 is a bundle offer and is valid on selected styles the bundle offer will be calculated at checkout. The Men’s briefs 4 for $50 is a bundle offer and is valid on selected styles the bundle offer will be calculated at checkout. This offer cannot be used in conjunction with any other offer. Bendon reserves the right to change or cancel the promotion at any time. Limited stock and sizes available across all store locations, while stock lasts. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period ends. Discount does not apply to the purchase of Gift Vouchers or Gift Cards. See in-store for more details.

Everything Sale

The Everything Sale – 30% off site wide* sale is valid on any selected item site wide online www.bendonlingerie.com prices are as marked. The $20 Bra sale is available on selected styles only prices are as marked. The 50% off ‘Heidi Klum Intimates’ is valid only on selected styles online at www.bendonlingerie.com prices are as marked. The $50 Heidi Klum Swimwear offer applies to Heidi Klum branded swimwear only, prices are as marked. The Womens briefs 5 for $35 is a bundle offer and is valid on selected styles only at bendonlingerie.com the bundle offer will be calculated at checkout. The Men’s briefs 5 for $50 is a bundle offer and is valid on selected styles only online at www.bendonlingerie.com the bundle offer will be calculated at checkout. Each of the above offers cannot be used in conjunction with any other offer listed. This promotion is valid from 5/05/2020 and ends 13/05/2020. Bendon reserves the right to change or cancel the promotion at any time. The offer excludes Outlet Stores and all Outlet products online and the purchase of giftcards and gift vouchers. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers or discounts or to a purchase that is made after the promotional period ends. While stocks last, no rainchecks available. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Buy 1 Get 1 Free

Buy one item get the second item at equal or lesser value free when purchased in the same transaction. Valid online at www.bendonlingerie.com only. Promotion valid from 28/4/2020 12:01am and ends 4/5/2020 11:59pm NZST. The offer excludes Outlet Stores and Outlet products online. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers or discounts or to a purchase that is made after the promotional period ends. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Easter Flash 50% Off

Flash Sale is valid for 50% off Essential underwear item as marked online at www.bendonlingerie.com. This offer is valid from 9/4/2020 and ends 12/04/2020. The offer excludes Bendon Non-essential and outlet products online. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers, multibuys or discounts Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

#MYBRARULES Social Media Competition

TERMS AND CONDITIONS FOR BENDON #MYBRARULES COMPETITION SOCIAL MEDIA PROMOTION 1. Information on how to enter and prizes forms part of these Terms and Conditions. Participation in this “Bendon #MyBraRules Competition” Social Media Promotion (“Promotion”) is deemed acceptance of these Terms and Conditions. WHO CAN ENTER? 2. Subject to condition 3, this Promotion is only open to Australian and New Zealand residents aged 18 years or over. 3. The following are ineligible: (i) employees of the Promoter or any of the Promoter’s agencies or suppliers that are associated with the Promotion; (ii) the spouse, defacto spouse, parent, child or sibling (whether natural or by adoption) of an excluded employee; and (iii) any person who the Promoter has previously notified is not permitted to enter the Promoter’s promotions. PROMOTION PERIOD 4. This Promotion commences at 9.00am Sunday 5 April 2020 NZDT (New Zealand Daylight Time) and ends at 11:59pm on Sunday 26 April 2020 AEDT (Australian Eastern Daylight Time). (“Promotion Period”). Entries received after this closing time will not be eligible for entry. HOW TO ENTER 5. The Promotion will be conducted on the following Facebook and Instagram pages: https://www.facebook.com/BendonLingerieStores/ (“Participating Pages”). https://www.instagram.com/bendonlingerie/ (“Participating Pages”). 6. To receive an entry in this Promotion, eligible individuals must, during the Promotion Period, undertake the following: Create their own bra using any materials. Take a photo and share it via the follow means: a) Sharing by Facebook or Instagram direct message (DM) b) Sharing in the Facebook competition post c) Sharing on Instagram and using the hashtag #MyBraRules. JUDGING DETAILS 7. There will be 3 x prize winners judged from entries received over the 3 week promotional period for the participating Facebook and Instagram Pages. Winner One will be judged from entries sent through between Sunday 5 April – Saturday 11 April 2020. Winner Two will be judged from all eligible entries sent through between Sunday 12 April – Saturday 18 April 2020. Winner 3 will be judged from all eligible entries sent through between Sunday 19 April to Sunday 26 April 2020. All valid entries received during the Promotion Period will be judged on their merit and the eligible entrants who submitted the entry judged to be the most inventive and creative received each week during the Promotion Period will win the prizes. The judging will take place at the registered office of the Promoter on the following dates: Sunday 12 April 2020, Sunday 19 April 2020, Monday 27 April 2020. The Promoter reserves the right to draw reserves in case of an invalid entry or invalid entrant. INVALID ENTRIES 8. The following entries are not valid entries for the purpose of the Promotion: (a) Photos shared or tagged on Facebook or Instagram outside of the promotional period. (b) Any photos which are inappropriate or could cause offence. WINNER NOTIFICATION 10. The provisional winners of the Promotion will be notified by a direct message and post on Facebook or Instagram pages within two (2) business days of judging. The provisional winners will only be deemed winners once verified by the Promoter. The winners must respond to the direct message or comment on the winner post by the following dates: Week One winner by Tuesday 14 April 2020; Week Two winner by Tuesday 21 April: Week Three winner by Wednesday 29 April 2020. PRIZES 11. 3 x $50 Bendon Lingerie Gift cards. (One $50 gift card per individual winner). CLAIMING 12. The winners must verify their entry, and confirm that they meet the Terms and Conditions of this Promotion with the Promoter. Once the winner is determined the most appropriate method of claiming will be determined. GENERAL 13. This promotion is in no way sponsored or endorsed by Facebook or Instagram. 14. Incomplete, indecipherable or illegible entries will be deemed invalid. 15. The Promoter takes no responsibility for lost or late entries. 16. The Promoter’s decision is final on all matters related to this Promotion and no correspondence will be entered into. 17. The Promoter reserves the right to refuse to award any prize to any entrant who the Promoter (in its sole discretion) believes has violated the terms and conditions or gained an unfair advantage in participating in the Promotion or won using fraudulent means. 18. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash. 19. If the prize is a Bendon Lingerie Gift Card then the gift card terms and conditions will also apply. 20. The Promoter will not be liable for any prizes that are lost, stolen or damaged and will not replace them. 21. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 22. If for any reason this Promotion is not capable of running as planned by reason of (including, but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Promotion or for any other reason then the Promoter may elect to cancel, terminate, modify or suspend the Promotion. The Promoter reserves the right in its sole discretion to disqualify any entrant who tampers with the entry process. 23. The winners take the prizes at entirely their own risk and indemnify the Promoter and any Suppliers associated with this Promotion in respect of any claim for accident, injury, property damage or loss of life that may incur in connection with the prizes. 24. The Promoter and any Suppliers associated with this Promotion will not be liable for any damage or loss (including but not limited to indirect or consequential loss) arising from personal injury or death or loss, or damage to property which is suffered or sustained in connection with any prize, except to the extent that liability cannot be excluded by law. Nothing is intended to restrict, exclude or modify customers’ rights at law against the Promoter or retailers. 25. These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and Australia and shall be subject to the exclusive jurisdiction of New Zealand and Australian Courts. PRIVACY 26. The Promoter's Privacy Policy (available on the Promoter's website, bendon.com, and updated from time to time by publishing an updated version on that website) and these terms and conditions govern the collection, use and disclosure of your personal information by us. You agree that the Promoter may collect, use and disclose your personal information in accordance with the Promoter's Privacy Policy. 27. If an entrant is already a member of our mailing list, they will continue to receive communications as normal. 28. Entrants may ‘unsubscribe’ from communications at any time following the Promotion – please refer to our Privacy Policy at bendon.com for information. 29. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome). PROMOTER DETAILS 30. Bendon Limited is the Promoter of this Promotion located at 8 Airpark Drive, Airport Oaks 2022, Auckland, New Zealand.

Fit Festival - 40% Off

Offer of 40% off any bra when you get fitted promo is at Bendon Lingerie stores and online at www.bendonlingerie.com. Use code FITTED online to apply the discount. The promo is valid from 9/03/2020 12.01am and ends 18/03/2020 11.59pm NZT. Offer excludes Outlet Stores and Outlet products online. Bendon reserves the right to change or cancel the promotion at any time. This promotion cannot be applied to an order that has already been completed and can’t be used in conjunction with any other promotions, offers, multibuys or discounts. Selected styles only and excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Most Loved Bra Sale

The Most Loved Bras sale is at Bendon Lingerie stores at Carindale, Chermside and Warringah Mall, and online at www.bendonlingerie.com. The promo is valid from 18/02/2020 and ends 2/03/2020. Offer excludes Outlet Stores and Outlet products online and full priced items. Bendon reserves the right to change or cancel the promotion at any time. This promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers, multibuys or discounts. Selected styles only and excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Take 30% Off - Full RRP items only*

Offer of 30% excludes already reduced items, multibuys, giftcards and outlet styles. Offer of 30% off offer applies to full priced items only and ends sunday 8th March 2020.

VIP Offer - Get $20 Off your Order

Offer is for $20 off your purchase of $60 or more is available online at www.bendonlingerie.com or instore at any Bendon Lingerie Retail on full priced product. The promo is valid from 20/02/2020 and ends 24/02/2020. Code can only be used once per customer. Excludes the purchase of already reduced, gift cards and outlet products. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can’t be used in conjunction with any other promotions, offers or discounts. Visit www.bendonlingerie.com/terms-conditions for further details.

Gift with Purchase - Swarovski Necklace

The offer of Save 40% is valid for all purchases when you buy two or more items in Bendon Lingerie stores. Promotion runs 12.01am Tuesday 28 January to Friday 14th 11:59pm in Bendon Lingerie stores (excluding Outlet Stores) and online at bendonlingerie.com. The discount will be applied to your total purchase of your shopping cart at the time of purchase. The offer cannot be used in conjunction with any other offer or be applied to any purchase that has already been completed or a purchase that is made after the promotional period ends. Excludes the purchase of Gift Vouchers or Gift Cards or Outlet styles. A valid receipt must be presented for a refund or an exchange to be processed. The offer of spend $149 and receive a free Swarovski Necklace valued at $129 is valid for all purchases over $149 from 12:01am Tuesday 11th February 2020 to 11:59pm Tuesday 18th February online at bendonlingerie.com only. The Swarovski necklace must be added to your shopping cart at the time of purchase. The value of the Swarovski necklace is removed automatically if your order is equal or greater than $149. The offer of the free Swarovski necklace can only be used in conjunction with the Buy 2 save 40% offer but cannot be used in conjunction with any other offer or be applied to any purchase that has already been completed or a purchase that is made after the promotional period ends. A valid receipt must be presented for a refund or an exchange to be processed. Swarovski necklace must be returned if purchased items are being refunded. Free Swarovski necklace does not apply to the purchase of Gift Vouchers or Gift Cards or Outlet styles.

Buy 2 or more items at Bendon Lingerie and get 40% off the total purchase

The offer of Save 40% is valid for all purchases when you buy two or more items in Bendon Lingerie stores. Promotion runs 12.01am Tuesday 28 January to Friday 14th 11:59pm in Bendon Lingerie stores (excluding Outlet Stores) and online at bendonlingerie.com. The discount will be applied to your total purchase or you shopping cart at the time of purchase. The offer cannot be used in conjunction with any other offer or be applied to any purchase that has already been completed or a purchase that is made after the promotional period ends. Excludes the purchase of Gift Vouchers or Gift Cards or Outlet styles. A valid receipt must be presented for a refund or an exchange to be processed.

End Of Season Sale

Sale is for briefs starting from $10, bras starting from $20 and sleepwear from $25 on selected styles in all Bendon Lingerie and online at www.bendonlingerie.com and is valid from 07/01/2020 and ends 27/01/2020. Offer excludes Outlet Stores and Outlet products online. Bendon reserves the right to change or cancel the promotion at any time. This promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers, multibuys or discounts. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Sale Up to 70% Off

Sale is for up to 70% off storewide in all Bendon Lingerie and online at www.bendonlingerie.com and is valid from 19/12/2019 and ends 07/01/2020. Offer excludes Outlet Stores and Outlet products online. Up to 70% off is off the original RRP. Bendon reserves the right to change or cancel the promotion at any time. This promotion cannot be applied to an order that has already been completed and can’t be used in conjunction with any other promotions, offers, multibuys or discounts. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Gift for You - $10 Voucher

The $10 gift voucher is our gift to you, limit one per customer. There is no minimum spend. Cannot be used to purchase gift vouchers, excludes Outlet styles. Cannot be used in conjunction with any promotion . Valid until 11.59pm NZDT 31st Dec 2019 Sale is for up to 70% off storewide in all Bendon Lingerie and online at www.bendonlingerie.com and is valid from 19/12/2019 (online only) and 20/12/2019 (Bendon Lingerie stores) and ends 07/01/2020. Offer excludes Outlet Stores and Outlet products online. Up to 70% off is off the original RRP. Bendon reserves the right to change or cancel the promotion at any time. This promotion is for Logged In customers only and cannot be applied to an order that has already been completed and can’t be used in conjunction with any other promotions, offers, multibuys or discounts except the boxing day promotion of ‘up to 70% off’. Excludes the purchase of Gift Vouchers and Gift Cards. Available for a limited time only at the discretion of Bendon Lingerie. Visit www.bendonlingerie.com/terms-conditions for further details.

Ongoing Promotions

VIPerks welcome Offer

Sign up to VIPerks to receive *$20 off your first Bendon Lingerie purchase. Terms & conditions are as follows: The $20 welcome offer cannot be used in conjunction with any other promotions or promotional codes. There is a minimum spend of $60. The promotional code cannot be applied to an order that has already been completed. The $20 offer cannot be applied to shipping or for the purchase of gift cards. Offer is valid for 30 days from receipt of Welcome email. The voucher will discount $20 from RRP price of cart.

Birthday Offer

Offer is for 25% off your next purchase online at www.bendonlingerie.com or instore at any Bendon Lingerie Retail store. Offer is valid from time of issue and expires 30 days after it is issued. Code can only be used once. Excludes the purchase of gift cards and the purchase from Outlet Stores or on Outlet products online. Bendon reserves the right to change or cancel the promotion at any time. The promotion cannot be applied to an order that has already been completed and can't be used in conjunction with any other promotions, offers or discounts.

Social Media Promotions

Valentines Facebook Giveaway

Information on how to enter and prizes forms part of these Terms and Conditions. Participation in this “Bendon Valentine’s Day Giveaway” Facebook Promotion (“Promotion”) is deemed acceptance of these Terms and Conditions. WHO CAN ENTER? 2. Subject to condition 3, this Promotion is only open to Australian and New Zealand residents aged 18 years or over. 3. The following are ineligible: (i) employees of the Promoter or any of the Promoter’s agencies or suppliers that are associated with the Promotion; (ii) the spouse, defacto spouse, parent, child or sibling (whether natural or by adoption) of an excluded employee; and (iii) any person who the Promoter has previously notified is not permitted to enter the Promoter’s promotions. PROMOTION PERIOD 4. This Promotion commences at 9.30am Friday 31January 2020 NZDT (New Zealand Daylight Time) and ends at 11:59pm on Sunday 2 February 2020 AEDT (Australian Eastern Daylight Time). (“Promotion Period”). Entries received after this closing time will not be eligible for entry. HOW TO ENTER 5. The Promotion will be conducted on the following Facebook pages: https://www.facebook.com/BendonLingerieStores/ (“Participating Pages”). 6. To receive an entry in this Promotion, eligible individuals must, during the Promotion Period, undertake the following: tell us in 25 words or under what you love the most about yourself in the comments section of the Facebook post. JUDGING DETAILS 7. There will be 1 x prize winner judged from entries received over the 3 day promotional period for the participating Facebook Page. All valid entries received during the Promotion Period will be judged on their merit and the eligible entrant who submitted the entry judged to be the most inventive and creative received during the Promotion Period will win the prize. The judging will take place at the registered office of the Promoter on the following date: Tuesday 3 February 2020. The Promoter reserves the right to draw reserves in case of an invalid entry or invalid entrant. INVALID ENTRIES 8. The following entries are not valid entries for the purpose of the Promotion: (a) Comments posted on Facebook outside of the promotional period. (b) Any comments which are inappropriate or could cause offence. WINNER NOTIFICATION 10. The provisional winner of the Promotion will be notified by a reply to their Facebook comment on our post and a direct Facebook message within two (2) business days of judging. The provisional winner will only be deemed a winner once verified by the Promoter. The winner must respond to this comment no later than Friday 7 February 2020. PRIZES 11. 1 x $200 Bendon Lingerie Gift card. CLAIMING 12. The winners must verify their entry, and confirm that they meet the Terms and Conditions of this Promotion with the Promoter. Once the winner is determined the most appropriate method of claiming will be determined. GENERAL 13. This promotion is in no way sponsored or endorsed by Facebook. 14. Incomplete, indecipherable or illegible entries will be deemed invalid. 15. The Promoter takes no responsibility for lost or late entries. 16. The Promoter’s decision is final on all matters related to this Promotion and no correspondence will be entered into. 17. The Promoter reserves the right to refuse to award any prize to any entrant who the Promoter (in its sole discretion) believes has violated the terms and conditions or gained an unfair advantage in participating in the Promotion or won using fraudulent means. 18. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash. 19. If the prize is a Bendon Lingerie Gift Card then the gift card terms and conditions will also apply. 20. The Promoter will not be liable for any prizes that are lost, stolen or damaged and will not replace them. 21. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 22. If for any reason this Promotion is not capable of running as planned by reason of (including, but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Promotion or for any other reason then the Promoter may elect to cancel, terminate, modify or suspend the Promotion. The Promoter reserves the right in its sole discretion to disqualify any entrant who tampers with the entry process. 23. The winners take the prizes at entirely their own risk and indemnify the Promoter and any Suppliers associated with this Promotion in respect of any claim for accident, injury, property damage or loss of life that may incur in connection with the prizes. 24. The Promoter and any Suppliers associated with this Promotion will not be liable for any damage or loss (including but not limited to indirect or consequential loss) arising from personal injury or death or loss, or damage to property which is suffered or sustained in connection with any prize, except to the extent that liability cannot be excluded by law. Nothing is intended to restrict, exclude or modify customers’ rights at law against the Promoter or retailers. 25. These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and Australia and shall be subject to the exclusive jurisdiction of New Zealand and Australian Courts. PRIVACY 26. The Promoter's Privacy Policy (available on the Promoter's website, bendon.com, and updated from time to time by publishing an updated version on that website) and these terms and conditions govern the collection, use and disclosure of your personal information by us. You agree that the Promoter may collect, use and disclose your personal information in accordance with the Promoter's Privacy Policy. 27. If an entrant is already a member of our mailing list, they will continue to receive communications as normal. 28. Entrants may ‘unsubscribe’ from communications at any time following the Promotion – please refer to our Privacy Policy at bendon.com for information. 29. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome). PROMOTER DETAILS 30. Bendon Limited is the Promoter of this Promotion located at 8 Airpark Drive, Airport Oaks 2022, Auckland, New Zealand.

Terms and Conditions

Terms and Conditions Continued

By ordering product or registering or signing up on this website, you consent to being sent information via email from the Bendon Group.

You can unsubscribe via a link in our emails to you, or by contacting our Customer Service Team at CustomerService@bendon.com and we will remove you from email communications. If you opt out of receiving communications via email, you will be removed from our email database. However, your account will still be valid for your use.

You may contact us at any time and request your personal information or ask us to no longer use your personal information.

No Warranty or Representations

We make no warranty or representations about the accuracy, reliability, completeness or timeliness of the content of this website. The content of this website may contain inaccuracies or typographical errors. We have no liability for any errors or omissions and your use of this website and the content is at your own risk.

Binding Conditions and Variations

The terms of this website are legally binding. We reserve the right to make changes to this website and its terms at any time. You will be bound by the amended terms from the time that we post the updated terms on this website. You should visit this page before each access or use of this website and periodically to review the terms.

Exclusions and Limitations of Liability

We are not liable for any losses or damages caused by this website or any website linked to or from this website. All statutory or implied terms, conditions or warranties concerning the quality or condition of this website, or any goods, information, service, material, advice or recommendation supplied by us to you through this website, are excluded to the fullest extent permitted by law. If we breach any term, condition or warranty which cannot lawfully be excluded, our liability for a breach of the applicable term, condition or warranty is limited, to the extent permitted at law, to, at our election: (a) the resupply of the relevant goods; or (b) the payment to you of the cost of having the relevant goods supplied again. Except to the extent that liability may not lawfully be excluded, we will not be under any liability to you (or any of your officers, agents or employees) for any loss of profit or anticipated profit, loss of data, loss of use, damage to goodwill or loss due to delay, or other direct or indirect loss or damage (including indirect or consequential loss or damage,) however caused (including due to breach of contract, negligence and/or breach of statute) which may be suffered or incurred or which may arise from or in connection with your use of this website or your use of or reliance upon any of the information, services and/or materials contained in it or provided by it to you or our negligence or our breach of our obligations under these terms. We do not warrant that any of the functions contained in this website or your access to this website will be uninterrupted or error-free, or that any notifications, will be made in a timely manner, or at all.

Indemnity

You indemnify the Bendon Group and hold it harmless against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by you of these terms, your access and/or use of this website or reliance on its contents or information received through it by you or any person accessing any content through you.

Links to Third Party Sites

We will from time to time publish links to third party websites on this website. Content, hyperlinks or information held on those other sites are not under our control. We do not endorse any material on any linked sites and do not provide any warranty, or assume any responsibility regarding the quality, accuracy, source, merchantability, fitness for purpose, or any other aspect of the material on any linked sites. We do not warrant that the material on any linked sites does not infringe intellectual property rights of any other person. Any dealings you have with a linked site are at your own risk. We accept no liability for any act, omission or default, whether negligent or otherwise, or any loss or damage occasioned by such negligent act or omission, of any service provider or third party in respect to a linked site.

Copyright and Trade Marks

The content of this website including all information, text, graphics, names, logos, trademarks, brands, designs, software and advertisements ("content") are the property of Bendon Limited or an alternative owner and are protected by copyright, trademark and other intellectual property rights, unless expressly indicated otherwise on this website. You may access and display these pages on a computer or a monitor, and print out for your personal, non-commercial use any page or part of any page of this website. All other use, copying or reproduction (including reproduction or display on any other website by way of ‘framing’ or otherwise) of any part of this website is prohibited unless expressly stated otherwise and rights not expressly granted herein are reserved. You must not use this website in any manner or for any purpose which is unlawful, or which violates the rights of any owner of any content. Unless expressly stated otherwise, nothing contained in this website should be construed as a licence or right of use of any trademark or copyrighted material displayed on the website without the express written permission of the owner of the trademark or copyright.

Viruses

We do not represent or warrant that this website and any other information or material contained in, downloaded or accessible from this website, is free from computer viruses, worms, trojans or any other harmful code which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your Order, nor does it constitute confirmation of our offer to sell. We reserve the right, at any time after receipt of your Order, to accept or decline your Order for any reason. We also reserve the right, at any time after receipt of your Order and without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the payment method used.

Site Specific

Australian Deliveries Only We sell and deliver products only within Australia. We will accept payment from billing addresses outside Australia but will only deliver products to addresses within Australia. We will not make deliveries outside of Australia.

New Zealand Deliveries Only We sell and deliver products only within New Zealand. We will accept payment from billing addresses outside New Zealand but will only deliver products to addresses within New Zealand. We will not make deliveries outside of New Zealand.

Payment Methods and Processing

We currently accept company gift cards and eCards, Visa, MasterCard, American Express, Diners Club and PayPal. Payment processing will not begin until we receive all the information we need. We process credit card and PayPal payments after you click the "Submit My Order" button. For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Your tax invoice is your proof of purchase.

Please Note:

  • You may be required to provide further identification for additional security reference checks.
  • EziPay is currently not accepted for online transactions in New Zealand.

Prices

We reserve the right to change prices for the products displayed on this website at any time before you place an Order. The price of products shown excludes GST (if any) and delivery costs, which are shown on the dedicated .

Supply of Your Products

Subject to these terms, we will supply to you the products indicated on your Order Confirmation. When your Order items have been dispatched, we will email you to confirm dispatch of the products in your Order and include a delivery tracking number for your Order.

Delivery of Your Order

Delivery time varies depending on the delivery address. For specific delivery timeframes in Australia and New Zealand visit our dedicated . We encourage you to visit My Account to view the delivery status of your Order. Deliveries are made between Monday and Friday, excluding Public holidays. We use our reasonable efforts to deliver your Order according to the estimated delivery time provided, however, the estimated delivery times may change for reasons including those which are beyond our control and we will not be held accountable for late deliveries or for loss, or damage relating to late deliveries. If your Order has not arrived before the estimated delivery time, please contact us. Unless otherwise agreed by us, we will deliver your Order to the address indicated on your Order Confirmation. We do not guarantee that we will deliver within the estimated time frame. Title and risk of loss to all orders will pass to you on delivery. The purchase of goods is subject to availability. In the event that multiple items are ordered, part deliveries may be made where stock is not available or stock is on backorder. If stock is on backorder you will be notified of this at the time you add the product to your shopping bag. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.

Acceptance of the Goods

You are responsible for inspecting Your Order for any faults upon receiving Your Order.

Returns, Exchanges and Refunds

We offer free returns or exchanges for products that are of an incorrect size, colour, or other fault, as long as the return is received by us within 30 days of the date of purchase and the returned products are in original condition and not worn or soiled. Returned items must include all packaging, with tags still attached. When returning an item you can request a full refund, exchange or gift card. Shipping costs will not be refunded. A replacement for the product that you ordered will be shipped to you, at our expense, after we have received your returned product. The delivery time for the replacement product will be the same as stated for the original product. For more information please visit our dedicated delivery and returns page.

Change of Address

We cannot be held responsible for an incorrect address being entered on your Order. Address Confirmation is shown on the checkout page and in the Order Confirmation email. If this is not noticed until after your Order is finalised, please <> immediately. We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your Order is processed and cannot be updated, please refer to our dedicated <> page for more information.

Your Information and Our Privacy

Policy The information you have provided will not be disclosed to a third party without your consent. We will take all steps possible to ensure your privacy is protected and your use of this website is governed by our Privacy Policy. You must ensure that all information you provide while using this website is, and remains, accurate and complete. By placing your Order, you agree that we may store, process and use data collected from you and your Order Form for the purposes of processing and delivering your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, to provide you with information from time to time on other products that may be of interest to you. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such requests. If any data held by us concerning you is incorrect, we may correct it on your written request. Please refer to our Privacy Policy for more information.

Credit Card Fraud

We employ Secure Sockets Layer (SSL) technology software for transactions completed on this website. We will not be responsible for any damages, or consequential losses (whether direct or indirect), suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

Fraud Protection or Prevention Procedures

When you place your Order by either Credit Card or PayPal you may be sent an email from our Fraud Prevention Officer requesting further information, such as a copy of your credit card and drivers license for identification. These information requests are sent to help protect Credit Card and PayPal account holders from online fraud. After verification, the information you submit will be destroyed. In this case, until your order has passed internal Fraud Prevention procedure checks your order will remain on Pending status. If you do not provide the requested information within 7 calendar days, your order will be cancelled and your payment will be refunded to the payment method you used.

Governing Law

These terms shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the non-exclusive jurisdiction of the courts of New Zealand.

Termination

We may terminate these terms and your access to this website at any time without notice. In the event of termination you are no longer authorised to access the website. All restrictions imposed on you, disclaimers and limitations of liability set out in these terms will survive termination. We reserve the right to withdraw access to this website at any time without notice. You must terminate your link to this website if we request you to do so, either directly or by notice on this website.